NDIS Access Request

How to Prepare




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The Journey Begins


Source:  NDIS

There are around 4.3+ million Australians who have a disability. The National Disability Insurance Scheme (NDIS) estimates that it will provide more than $22 billion in funding a year to an estimated 500,000+ Australians who have permanent and significant disability. For many people, it will be the first time they receive the disability support they need.

The NDIS can provide all people with disability with information and connections to services in their communities such as doctors, sporting clubs, support groups, libraries and schools, as well as information about what support is provided by each state and territory government.

The NDIS Access Request is the first step in accessing the NDIS for funding to assist, build skills, and access supports services.

"The Journey Begins"


Covid-19 Infection Control Training

Aspen Medical is collecting personal information about you for the purpose of providing you with access to COVID-19 infection control training to help stop the spread of COVID-19. Aspen Medical will disclose some or all of this information to the Department of Health. To find further information on how your personal information is collected, used, and disclosed by Aspen Medical and the Department of Health, click here to see the relevant Privacy Notice.

More information on the Government’s response to COVID-19 can be found at www.health.gov.au.


Worker Orientation Module - 'Quality, Safety and You'

A Worker Orientation Module called ‘Quality, Safety and You’ will assist all NDIS workers to better support people with disability.

This module is an interactive online course that explains the obligations of workers under the NDIS Code of Conduct – from the perspective of NDIS participants. It was developed in consultation with the sector, including NDIS providers and people with a disability.

All registered NDIS providers under the NDIS Commission should include the module within their induction process for workers, and encourage existing workers to undertake the module over time, as part of their ongoing learning and to support compliance with the NDIS Code of Conduct.

It takes approximately 90 minutes to complete the four modules. Once completed, workers will receive a Certificate of Completion.

During the module, workers are encouraged to consider and respond to different scenarios in the context of supporting a person with disability. On completion of the module, workers will have an understanding of the role of the NDIS Quality and Safeguards Commission and their roles and responsibilities under the Code of Conduct including: human rights, respect and risk.

Supporting Effective Communication

Effective communication upholds the rights of people with disabilities to have choice and control and to make decisions about their own lives. With effective communication, workers can support and enable people to express themselves, to be heard and be safe.

So how can you, as an NDIS worker, best support effective communication?

The Supporting Effective Communication e-learning module demonstrates – from the perspective of NDIS participants – what effective communication looks like, and how it supports choice and control.

The module was co-designed and developed in consultation with the sector, including people with disability and NDIS providers and workers.

Module content

The module is made up of three topics that provides you with information, scenarios, tips, and practical actions that can be taken to reduce risks associated with the communication support needs of people with disability.

The Supporting Effective Communication module looks at:

  • What effective communication looks like and how it supports choice and control.
  • The different ways in which we communicate.
  • Times when effective communication is very important.
  • How workers can support effective communication with people with disability.

The module includes a downloadable ‘Supporting Effective Communication Checklist’ and links to useful resources.

New Worker - NDIS Induction Modules

This program of New Worker - NDIS Induction Modules has been developed to support providers to induct new staff during the COVID-19 pandemic who may not be familiar with the disability sector. 

It is made up of a series of eight online modules that provide new workers with specific information they need to start working in the disability sector. These are:

  1. Disability awareness
  2. Privacy and confidentiality
  3. Safe workplace
  4. NDIS Code of Conduct and Dignity of risk
  5. Incident management
  6. Know the person
  7. Risk identification and management 
  8. Managing challenging situations

These modules are for workers that are new to the disability sector.

The learning modules form part of a suite of learning products that new disability workers may complete as part of their induction, including the Worker Orientation Module ‘Quality Safety and You’ and the Infection prevention and control for COVID-19 training. 

This training does not replace the specific training employers will provide to new workers to perform their duties, and training on their organisation’s specific policies and procedures.


This course is for anyone that is thinking of or applying for the NDIS.

It will guide you through the NDIS Access Request process from start to finish.



Text that is in “Purple” is a direct copy from the source stated in the link on the page or at the Start of the Lesson.