NDIS Basics




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The NDIS is an ever changing, at times complex, Government Insurance Scheme for people with Disabilities.

This course will decrease the mystery and increase your knowledge of the NDIS.

The NDIS has been established to allow the participant to achieve stated goals identified in their day-to-day support plans; taking appropriate action within a human rights framework to ensure NDIS participants personal safety and rights.  

The NDIS states it is on track to put choice and control squarely in the hands of people living with a disability.


Worker Orientation Module - 'Quality, Safety and You'

A Worker Orientation Module called ‘Quality, Safety and You’ will assist all NDIS workers to better support people with disability.

This module is an interactive online course that explains the obligations of workers under the NDIS Code of Conduct – from the perspective of NDIS participants. It was developed in consultation with the sector, including NDIS providers and people with a disability.

All registered NDIS providers under the NDIS Commission should include the module within their induction process for workers, and encourage existing workers to undertake the module over time, as part of their ongoing learning and to support compliance with the NDIS Code of Conduct.

It takes approximately 90 minutes to complete the four modules. Once completed, workers will receive a Certificate of Completion.

During the module, workers are encouraged to consider and respond to different scenarios in the context of supporting a person with disability. On completion of the module, workers will have an understanding of the role of the NDIS Quality and Safeguards Commission and their roles and responsibilities under the Code of Conduct including: human rights, respect and risk.

Supporting Effective Communication

Effective communication upholds the rights of people with disabilities to have choice and control and to make decisions about their own lives. With effective communication, workers can support and enable people to express themselves, to be heard and be safe.

So how can you, as an NDIS worker, best support effective communication?

The Supporting Effective Communication e-learning module demonstrates – from the perspective of NDIS participants – what effective communication looks like, and how it supports choice and control.

The module was co-designed and developed in consultation with the sector, including people with disability and NDIS providers and workers.

Module content

The module is made up of three topics that provides you with information, scenarios, tips, and practical actions that can be taken to reduce risks associated with the communication support needs of people with disability.

The Supporting Effective Communication module looks at:

  • What effective communication looks like and how it supports choice and control.
  • The different ways in which we communicate.
  • Times when effective communication is very important.
  • How workers can support effective communication with people with disability.

The module includes a downloadable ‘Supporting Effective Communication Checklist’ and links to useful resources.


This course has been designed for Participants, Parents and Carers who wish to increase their knowledge of the NDIS.

Professionals within the disability world wishing to have a broader understanding of the NDIS.

This Course Will Help You With

Participants, Parents and Carers will have receive a sound grounding in the NDIS.  From NDIS talk to Disability Acronyms.

Workers are required to comply with the NDIS Act and the NDIS Quality and Safeguarding Framework.  We recommend that you complete them as they will increase your understanding of the NDIS and its Participants.

Text that is in “Purple” is a direct copy from the source stated in the link on the page or at the Start of the Lesson.