Assistive Technology and Home Modifications is a large component of funding required by Participants on the NDIS.
Whilst you would think that this would be a simple process it is the opposite. To receive funding for AT you need to:
If the Participant wishes for the cost to be covered in the New Plan, then all the correct information needs to be supplied for the NDIS Plan Meeting, otherwise it will either require:
Both of these can and normally do affect the existing funding.
Assistive technologies (AT) are physical supports that help participants:
All NDIS supports must meet the reasonable and necessary criteria.
We can’t fund AT items that are more appropriately funded by other government services.
For more detailed information on how we define and fund AT please refer to our Assistive Technology Operational Guideline .
From 1 December 2020 providers in all states and territories must register through the NDIS Quality and Safeguards Commission .
All providers, including registered and unregistered providers, must comply with the NDIS Code of Conduct .
You should work closely with the participant to understand their needs and how you will be paid for supports and services.
Self-managed participants pay providers directly for their AT supports and services.
If you are working with participants with NDIA-managed or plan-managed funding, the NDIS Price Guide outlines the support items you should use for both service bookings and payment requests.
More information on how participants can use their AT funding is in the AT Operational Guideline .
The Assistive Technology, Home Modifications and Consumables Code Guide (Code Guide) lists the most commonly used supports. It is not a comprehensive list of all AT supports that may be provided as reasonable and necessary under the NDIS.
The Code Guide helps providers claim payments using a ‘best-fit’ approach and assists participants with consistent terminology for AT comparison.
The following Code Guide is in effect from 1 March 2021:
In November 2020, the Code Guide was updated to include:
If a participant’s plan includes a relevant support item number for the AT being supplied, providers must claim payment using the relevant support item number.
If a participant’s plan does not include a specific support item number, providers should refer to the Code Guide for the code that best fits the provided supports.
For plans that are NDIA-managed please email the NDIA or call the NDIS Contact Centre if you are having difficulty creating a service booking, or claiming for available support items, repairs or maintenance costs.
Previous versions of the Assistive Technology, Home Modifications and Consumables Code Guide can be found on the Price guide archive page.
There are different rules about how you use your assistive technology funding. This depends on the cost of your assistive technology, and whether it’s low risk or higher risk.
For general information about how to use the funding in your plan, check out Using Your Plan .
Once you have funding in your plan, you can buy or rent your low cost assistive technology. You can choose where to buy or borrow it. If your plan is Agency managed, you need to buy or borrow the item from a registered provider.
If you already have Core funding, you can also buy low cost assistive technology. For example, you could use your current plan to buy a non-slip bathmat. We recommend asking an assistive technology advisor what items are right for you.
If the item is high risk, you’ll need to consult an assistive technology advisor before you buy it.
You’ll need to consult an assistive technology advisor before you buy the item. You must get their advice in writing, showing their recommendations for the assistive technology you need. This will help you choose the right item. You’ll get funding included in your Capacity Building budget for this.
You should upload your advisor’s written advice to your NDIS myplace portal or bring it to your next planning meeting. You can also send it to us at email@example.com or keep it if we ask for it later.
Your Capital budget will show how much funding you have for mid cost assistive technology. Once you’ve consulted your assistive technology advisor, you can buy the assistive technology.
Your plan will also tell you the expected cost of the item. You can use the expected cost as a guide. This is so you know you’re getting a good deal when buying your items.
Sally needed a shower chair, and gave her planner an email from her occupational therapist. Her planner decided it is reasonable and necessary.
Sally’s new plan has funding for a shower chair. The plan notes the expected cost of $3,000. But there’s a bit more funding if she needs a more expensive shower chair.
She knows she needs written advice from her assistive technology advisor before buying one. So, Sally gets an assessment from her occupational therapist one month after she gets her new plan.
Her occupational therapist helps her choose the right chair for her. Her occupational therapist then gives her a copy of the assessment report.
Sally uses her plan to buy the chair. She uploads the assessment to the NDIS myplace portal in case she needs to reference it in the future.
Your Capital budget will show how much funding you have for high cost assistive technology.
Your plan may have a specific description of the approved assistive technology. You’ll need to use your funding on an item that matches this description. For example, we might say the funding is for a particular model of assistive technology. If so, you can’t buy a different model.
Gathering quotes and assessments can take time, so sometimes we’ll include funding for assessments or trials in your plan. When you get your assessment and quote, you should email them to firstname.lastname@example.org, so we can review them. If needed, we can do a plan review to consider including extra funding for the right assistive technology solution in your plan.
Once we fund your assistive technology, you own it (if not renting or borrowing it from a provider). You can decide what to do with items you own.
You can keep it, if you choose, but if it no longer meets our criteria for funding, we won’t pay for any repairs. If you replace it we won’t pay for repairs for the new assistive technology. You could give it to someone else or return it to your provider, or even trade it in. You may also choose to sell the item.
If you’ve gotten rid of something because you don’t need it anymore, it’s unlikely we would fund a replacement.