For high cost assistive technology, you need to give us:

  • a recent assessment or report
  • one quote (unless we have another way to determine the right amount of funding to include).


You need to give us an assessment or report that shows what assistive technology you need. The assessment needs to be from a qualified assistive technology assessor. For example, this could be an occupational therapist or physiotherapist. We have more information and an assessment template .

For higher risk assistive technology, the assessment needs to show what extra support you need to set it up. It will also need to say what training you need to use the assistive technology.

We usually need an assessment from the past 2 years. But if your needs are changing quickly, we may need a more recent report. For example, we might need a more recent report for:

  • young children
  • people with degenerative neurological conditions, like multiple sclerosis or Huntington’s disease
  • anyone with rapid functional changes.


We also ask for your own experience using the item. You could also do your own research about why you need this support.

You might need to trial the assistive technology before you know it’s right for you.

We might include funds in your Capital budget to trial items.

You usually need to give us one quote. Sometimes, we might need a second quote to check your assistive technology is value for money.

Quotes help us be clear how much funding will be required for your assistive technology – an important part of deciding if it is reasonable and necessary. They also help us understand the short and long term costs for the recommended items.

We may be able to include a higher cost item in your plan without the quote. If we do, we’ll indicate in your plan the maximum amount we’ll accept for a quote. If the quote you get for your item is higher than this, we would have to review whether that assistive technology is still reasonable and necessary. 

Learn more about getting advice about your assistive technology.


Rob cannot speak due to his disability. He has his first NDIS plan approved, which includes funding for trialling some assistive technology options. He starts seeing a speech pathologist.

Rob’s speech pathologist assesses his needs. He gets Rob to trial a few options to decide what’s right for him.

His speech pathologist then writes an assessment. He recommends a $7,000 communication device that tracks Rob’s eyes. It reads out what Rob wants to say.

Rob gets a quote for the communication device. He gives the assessment and quote to his planner.

Rob’s planner asks for more information about what other devices they trialled. They also ask what types of activities they did during the trial. This is to make sure the device is value for money, and the best type of device for Rob. Rob and his speech therapist give the planner this information.

Rob’s planner decides the communication device is reasonable and necessary.

Rob’s next plan has funding for the communication device. Rob can now use his plan to buy the device he needs.



What’s higher risk assistive technology?

Some assistive technology is higher risk. This is often because these items have injured people in the past.

Higher cost assistive technology such as power wheelchairs are likely to be higher risk.

We might consider assistive technology higher risk even if it doesn’t cost very much. For example, bed poles and weighted blankets are higher risk.

You often need professional or skilled advice to pick the right model or size for higher risk assistive technology. You also need to make sure it’s set up properly, and you understand how to use it. This way you’ll get the best outcomes and avoid getting hurt.

We’ll include funding in your plan to get advice about your higher risk assistive technology.

If you ask us for higher risk assistive technology, we’re required to decide if we’ll include this in your plan in 30 days.

Learn more about the two assistive technology risk levels and typical products in each category.



High cost assistive technology: over $5,000 per item

High cost items:

  • are complex and need an individual assessment to make sure it’s the right solution for your needs
  • need specialised knowledge or tools to set them up
  • may be custom made for your needs
  • generally need a quote so we include the right amount of funding in your plan.


The Capital section of your plan shows your high cost assistive technology funding. It may say the specific type of assistive technology you need to buy. It might also be “quote required” – your plan will explain this.

Examples include:

  • a wheelchair made specifically for you
  • ceiling hoists
  • complex communication devices
  • powered adjustable beds.


For high cost assistive technology, we’re required to decide if we’ll include this in your plan in 30 days.